Wedding Photography FAQ

Wedding Photography Frequently Asked Questions

Here are answers to frequently asked questions. If your questions wasn't answered please contact us and we will respond as soon as possible.

How do I see the photos from my wedding?

Proofs from your wedding will be uploaded to your own online gallery. You will be provided a link to your online gallery.

How soon after the wedding will I be able to see proofs of our images?

We understand it is important to you to view your proofs as soon as possible, so we provide a quick turn-around. Typically proofs are available in your online gallery less than a week after your wedding.

How soon before I receive my prints?

After you submit your print order, we will perform additional retouching on prints larger than 12x12. This process takes 1 to 2 days. Prints are usually produced in 2 days, while mounting, framing, or gallery wraps take a few more days depending on the product. In total, you should expect prints to ship in less than 5 working days, while other products should ship about a week after placing your order.

How do print credits work?

Print credits allow you to decide which photos to have printed, and at what size. A print credit for 60 prints would allow for 60 5x7 prints, OR 15 8x10 prints, OR a combination of 10-5x7, 10-8x10, and 2-11x14 prints. You are not locked into any specific sizes, so feel free to choose the sizes that work best for you.

 

How do I share my photos with friends and family?

 You can easily share your favorite images with family and friends through your own online gallery. For more details see Sharing your favorite photos.

How large can I print my wedding photos?

We use professional photographic equipment that allows us to provide you with sharp prints up to 20 in by 30 in. For a really stunning piece check out our Canvas Gallery Wraps.

What kind of products are available for printing my wedding photos?

Lab prints are available in a number of sizes, from small 5x7zed images to 20 in by 30 in. Lab prints are available as a stand alone print, mounted to foam or art-board, or framed with your choice of frame and mat-board.

For stunning long lasting wall prints, we recommend canvas gallery wraps to showcase your images. These feature your image printed on art canvas and wrapped around a 1.5in wood frame. Your photo literally wraps around the sides of the frame giving it a 3D view that does not require any additional framing.

Your photos are also available in acrylic key-chains, thank-you cards, magnets, and even functional postage stamps.

For more details on products see our print product page

Where can I have my prints shipped to?

Our professional photo labs are located in the US, UK, and Europe, so print products can be easily shipped within these countries, and products  paid in Euro can be shipped worldwide.

Do you offer retouching of images?

We provide free retouching on your prints 12x12 or larger. Facial retouching includes removing minor blemishes and enhancing the face. Additional retouching such as removing people from background and other advanced editing is available for an additional fee

Can I download digital versions of my images?

Yes. Web size digital downloads are available through the online store. These images are licensed for online usage only, printing should be ordered through our online store.

Can I make my own prints?

We want to ensure that you receive the best quality print products available, so we only use professional photo labs to develop our prints. To ensure the quality of the print, we recommend that you order directly through your online gallery. However, if you really require making your own prints, we can arrange a printing license for an additional fee.

What equipment do you use?

We use professional DSLR cameras that allow us to provide you with prints up to 20 in by 30 in. We bring studio strobe lighting on location for your wedding formal photos.